Gorgias vs Tidio (2026)

Both are ai customer service tools for online stores. Here is how they compare.

	Gorgias	Tidio
One-liner	E-commerce helpdesk with AI agents that resolve common tickets automatically.	Live chat and AI chatbot (Lyro) that answers FAQs and product questions.
Best for	Growing stores consolidating support across channels	Small stores adding a chatbot without a big budget
Pricing	Paid, usage-based (verify current pricing)	Free tier + paid (verify current pricing)
Free tier	No	Yes
	Visit Gorgias →	Visit Tidio →

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